Refund and Returns Policy

Effective Date: February 18, 2026
Email: [email protected]

1. General Policy

All purchases made from Ibrand C Limited are final. Due to the nature of our IT solutions and digital products, refunds are generally not provided after purchase and delivery. By purchasing our products or services, you acknowledge and agree to this policy.

2. Delivery of Products

As our offerings consist of IT solutions and digital products, all items are delivered electronically. Physical shipping does not apply. Upon successful payment, delivery is fulfilled by granting access to the purchased product or service. This is typically done via an automated email containing download links, license keys, or login credentials, or by directly unlocking access within the user’s online account.

3. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind

• Lack of usage

• Failure to understand product functionality

• Incompatibility with third-party systems

• User technical limitations

• Account suspension due to violation

4. Limited Exceptions

Refunds may be considered only if:

• Product was not delivered (i.e., digital access was never granted)

• Duplicate payment occurred

• Technical failure prevents access and cannot be resolved

Requests must be submitted within 7 days of purchase.

5. Refund Request Process

To request a refund, contact: [email protected]. Include:

• Full name

• Email

• Payment proof

• Reason for request

6. Refund Approval

If approved:

• Refunds will be processed within 7–14 business days

• Funds returned via original payment method

7. Chargebacks

Unauthorized chargebacks may result in:

• Account suspension

• Permanent service restriction

• Legal recovery action

8. Policy Changes

Ibrand C Limited may update this policy at any time.